INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Pay After Delivery?

Pay After Delivery allows you to place an order, receive it first, inspect it, and then pay the balance. Only the delivery fee is paid upfront after order confirmation.

Is Pay After Delivery available across Kenya?

Yes. We deliver nationwide through our trusted courier partners. Delivery timelines depend on your location and are confirmed when your order is processed.

What if I don’t like the product or it’s damaged?

You can refuse the product or report any issues to our customer support immediately. We will arrange for replacement or a refund according to our policy.

Do I need to pay the full amount upfront?

No. You only pay the delivery fee first. The remaining amount is paid when the product is delivered and inspected.

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How long does delivery take?

Delivery times vary by location, but we communicate an estimated timeframe during order confirmation.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Phone: +254 704 463847
Email:info@payafterdelivery.co.ke

Fast standard shipping
on all orders.

Address: Beaver House, Tom Mboya Street, Nairobi

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